{"id":573,"date":"2026-07-28T12:30:55","date_gmt":"2026-07-28T03:30:55","guid":{"rendered":"https:\/\/life2025.xbiz.jp\/ginpa-new\/en\/faq\/"},"modified":"2026-07-31T20:48:14","modified_gmt":"2026-07-31T11:48:14","slug":"faq","status":"publish","type":"page","link":"https:\/\/life2025.xbiz.jp\/ginpa-new\/en\/faq\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"

Accommodation<\/h2>\n
Is there a cancellation fee?<\/summary>

If you cancel the reservation itself, a fee applies starting 3 days before your stay. Changes of 1-2 guests are fine even the day before.<\/p>\n

About Spending Time at GIMPASO \u203a<\/a><\/p>\n<\/div><\/details>\n

What are the check-in and check-out times?<\/summary>

Check-in is at 3:00 PM and check-out is at 10:00 AM. (These times may vary depending on your plan.)<\/p>\n

About Spending Time at GIMPASO \u203a<\/a><\/p>\n<\/div><\/details>\n

Can I stay with a pet?<\/summary>

Unfortunately, we are unable to accommodate guests traveling with pets. Thank you for your understanding.<\/p>\n

About Spending Time at GIMPASO \u203a<\/a><\/p>\n<\/div><\/details>\n

Can I stay alone?<\/summary>

We accept single-guest reservations on weekdays only. Bookings for one guest are accepted starting 3 weeks before the stay date. Please contact us for details. (TEL: +81-(0)533-57-1515)<\/p>\n

About Spending Time at GIMPASO \u203a<\/a><\/p>\n<\/div><\/details>\n

Can I stay with small children?<\/summary>

Yes, we welcome guests traveling with children. We provide a children\u2019s lunch for young children, and guests can also enjoy swimming at Palm Beach right in front of the property. Please feel free to contact us with any questions.<\/p>\n

About Spending Time at GIMPASO \u203a<\/a><\/p>\n<\/div><\/details>\n

When do I pay, and can I use a card?<\/summary>

Please pay at the front desk when you check out. We accept major credit cards (VISA, JCB, Diners Club, AMEX, DC, UC, etc.) as well as JTB Nice Stay gift cards.<\/p>\n

About Spending Time at GIMPASO \u203a<\/a><\/p>\n<\/div><\/details>\n

Dining<\/h2>\n
Is dining served in the guest room?<\/summary>

To ensure each dish is served freshly prepared, meals are normally served in one of our private dining rooms. However, as seating is limited, some guests are served in our main dining hall instead. Please note that we are unable to accept requests for a specific dining location.<\/p>\n

About Our Dining Venues \u203a<\/a><\/p>\n<\/div><\/details>\n

If I stay multiple nights with the same course, will the menu change?<\/summary>

Even if you stay multiple nights with the same course, we prepare completely different dishes each night.<\/p>\n

About Our Dining Venues \u203a<\/a><\/p>\n<\/div><\/details>\n

If I have a food allergy, can the menu be adjusted?<\/summary>

If you let us know in advance, we will accommodate your request to the best of our ability.<\/p>\n

About Our Dining Venues \u203a<\/a><\/p>\n<\/div><\/details>\n

What kind of meal is served for children?<\/summary>

Elementary school-age children are served a menu similar to the adult course, while young children are served a children\u2019s lunch. If your child is in the early years of elementary school and may not eat much, please choose the \u201cinfant (meal and bedding included)\u201d option instead.<\/p>\n

About Our Dining Venues \u203a<\/a><\/p>\n<\/div><\/details>\n

What time do meals begin?<\/summary>

Dinner begins between 6:00 PM and 8:00 PM, and breakfast between 7:30 AM and 8:30 AM. We will ask for your preferred time after you arrive.<\/p>\n

About Our Dining Venues \u203a<\/a><\/p>\n<\/div><\/details>\n

Can you warm up baby food that I bring with me?<\/summary>

Yes. Please let a staff member know.<\/p>\n

About Our Dining Venues \u203a<\/a><\/p>\n<\/div><\/details>\n

Does the restaurant offer a baby food menu?<\/summary>

We do not offer baby food in the restaurant. If you need it, please bring your own.<\/p>\n

About Our Dining Venues \u203a<\/a><\/p>\n<\/div><\/details>\n

Does the restaurant have chairs for children?<\/summary>

We provide high chairs for children. Please ask a staff member if you would like to use one.<\/p>\n

About Our Dining Venues \u203a<\/a><\/p>\n<\/div><\/details>\n

Can I take leftover food back to my room?<\/summary>

We are sorry, but we ask that guests refrain from taking food back to their rooms.<\/p>\n

About Our Dining Venues \u203a<\/a><\/p>\n<\/div><\/details>\n

Please tell me about the restaurants at the property.<\/summary>

Reservations for our restaurants can be made by phone or online. TEL: +81-(0)533-57-1515 (business hours 9:00 AM – 6:00 PM). Details and reservations: here<\/a>.<\/p>\n

About Our Dining Venues \u203a<\/a><\/p>\n<\/div><\/details>\n

Guest Rooms<\/h2>\n
Are there non-smoking rooms?<\/summary>

All guest rooms are non-smoking.<\/p>\n

About Our Guest Rooms \u203a<\/a><\/p>\n<\/div><\/details>\n

What is the maximum number of guests per room?<\/summary>

Our largest rooms accommodate up to 10 guests in Kaibou-kaku, 9 guests in Tenyu-kaku, and 7 guests in our Suite rooms.<\/p>\n

About Our Guest Rooms \u203a<\/a><\/p>\n<\/div><\/details>\n

Can I see the ocean from my room?<\/summary>

Standing in Nishiura Onsen, Gamagori, Aichi, our property offers a view of Mikawa Bay from every room. Please note that the view may vary somewhat depending on the room\u2019s location.<\/p>\n

About Our Guest Rooms \u203a<\/a><\/p>\n<\/div><\/details>\n

Are there Western-style rooms?<\/summary>

Our twin rooms and suite rooms include Japanese-Western style options.<\/p>\n

About Our Guest Rooms \u203a<\/a><\/p>\n<\/div><\/details>\n

Can I request a specific room?<\/summary>

We will note your request and do our best to accommodate it. However, please understand that we may not always be able to provide the requested room on the day.<\/p>\n

About Our Guest Rooms \u203a<\/a><\/p>\n<\/div><\/details>\n

What amenities are provided in the room?<\/summary>

We provide a toothbrush, toothpaste, face and hand soap, body soap, shampoo, conditioner, shower cap, comb, hairbrush, face towel, bath towel, yukata, and razor.<\/p>\n

About Our Guest Rooms \u203a<\/a><\/p>\n<\/div><\/details>\n

Is there a safe in the room?<\/summary>

Every room is equipped with a safe. Please use it to store your valuables.<\/p>\n

About Our Guest Rooms \u203a<\/a><\/p>\n<\/div><\/details>\n

Is the room refrigerator stocked with drinks?<\/summary>

Every room has a refrigerator, but alcohol and other drinks are not stocked, except in some room types.<\/p>\n

About Our Guest Rooms \u203a<\/a><\/p>\n<\/div><\/details>\n

How many guest rooms are there?<\/summary>

We have 47 guest rooms in total.<\/p>\n

About Our Guest Rooms \u203a<\/a><\/p>\n<\/div><\/details>\n

What types of rooms are available?<\/summary>

We offer a variety of room types, including Japanese-style, Japanese-Western style, and suites. Please check the details here<\/a>.<\/p>\n

About Our Guest Rooms \u203a<\/a><\/p>\n<\/div><\/details>\n

Do I need to leave my room key when going out?<\/summary>

When you go out, please leave your room key at the front desk.<\/p>\n

About Our Guest Rooms \u203a<\/a><\/p>\n<\/div><\/details>\n

What happens if I lose my room key?<\/summary>

If you lose your room key, we will collect a deposit of 4,400 yen. If you return the key at a later date, we will refund this amount.<\/p>\n

About Our Guest Rooms \u203a<\/a><\/p>\n<\/div><\/details>\n

Is drinking water provided in the room?<\/summary>

Bottled drinking water is not provided, but tap water is safe to drink.<\/p>\n

About Our Guest Rooms \u203a<\/a><\/p>\n<\/div><\/details>\n

When are the futons laid out and put away?<\/summary>

We lay out the futons while you are away at dinner. They are put away after check-out.<\/p>\n

About Our Guest Rooms \u203a<\/a><\/p>\n<\/div><\/details>\n

Are there connecting rooms?<\/summary>

We do not offer connecting rooms.<\/p>\n

About Our Guest Rooms \u203a<\/a><\/p>\n<\/div><\/details>\n

Is the room key an auto-lock system?<\/summary>

Room keys are not an auto-lock system; they are standard cylinder keys.<\/p>\n

About Our Guest Rooms \u203a<\/a><\/p>\n<\/div><\/details>\n

Can I borrow a DVD player?<\/summary>

DVD players are available for loan.<\/p>\n

About Our Guest Rooms \u203a<\/a><\/p>\n<\/div><\/details>\n

Can I request extra towels or amenities?<\/summary>

We can provide extra towels and amenities upon request. Please note that a fee may apply depending on the item.<\/p>\n

About Our Guest Rooms \u203a<\/a><\/p>\n<\/div><\/details>\n

Can I add an extra bed?<\/summary>

Starting in 2026, we can add a simple extra bed. As availability is limited, we may not always be able to accommodate this request.<\/p>\n

About Our Guest Rooms \u203a<\/a><\/p>\n<\/div><\/details>\n

Is a humidifier available in the room?<\/summary>

Humidifiers are available for loan.<\/p>\n

About Our Guest Rooms \u203a<\/a><\/p>\n<\/div><\/details>\n

Can I make outside or international calls from the room phone?<\/summary>

The room telephone cannot be used to make outside lines or international calls.<\/p>\n

About Our Guest Rooms \u203a<\/a><\/p>\n<\/div><\/details>\n

Is an iron and ironing board available?<\/summary>

Irons are available for loan.<\/p>\n

About Our Guest Rooms \u203a<\/a><\/p>\n<\/div><\/details>\n

Please tell me about the bath in rooms with an open-air bath.<\/summary>

We offer rooms with a private open-air bath. Please note the water is not hot spring water. The bathroom includes a washing area.<\/p>\n

About Our Guest Rooms \u203a<\/a><\/p>\n<\/div><\/details>\n

Are there rooms with two separate rooms?<\/summary>

Yes, we have rooms with two separate rooms. Please check the details here<\/a>.<\/p>\n

About Our Guest Rooms \u203a<\/a><\/p>\n<\/div><\/details>\n

Is there a toilet in the guest room?<\/summary>

Every room is equipped with a washlet toilet.<\/p>\n

About Our Guest Rooms \u203a<\/a><\/p>\n<\/div><\/details>\n

Can I connect an HDMI cable to the room TV?<\/summary>

Yes, the TV supports HDMI connections. HDMI cables are also available for loan.<\/p>\n

About Our Guest Rooms \u203a<\/a><\/p>\n<\/div><\/details>\n

Can the guest room windows be opened?<\/summary>

Yes, the guest room windows can be opened.<\/p>\n

About Our Guest Rooms \u203a<\/a><\/p>\n<\/div><\/details>\n

Please tell me about the bathroom and washbasin in the room.<\/summary>

Facilities and specifications vary by room. Please check the details for each room here<\/a>.<\/p>\n

About Our Guest Rooms \u203a<\/a><\/p>\n<\/div><\/details>\n

Baths<\/h2>\n
What are the bathing hours?<\/summary>

Bathing hours are normally 6:00 AM to midnight. There are two bathing halls each for men and women.<\/p>\n

About Our Hot Springs \u203a<\/a><\/p>\n<\/div><\/details>\n

Are private baths available?<\/summary>

We have two private baths with breathtaking views on the top floor. [For overnight guests] 1,100 yen (tax included) per person \/ 50 minutes. [Hours] 3:00 PM – 10:40 PM and 6:45 AM – 7:50 AM. [Reservations] Accepted only at the front desk after you have arrived on the day of your stay.<\/p>\n

About Our Hot Springs \u203a<\/a><\/p>\n<\/div><\/details>\n

Can I use the baths without staying overnight (day-use)?<\/summary>

Yes, day-use bathing is available for a limited time. \u25a0 Large communal bath [Hours] 11:00 AM – 3:00 PM [Price] 1,500 yen (tax included) per person, includes a hand towel. *If a bath towel is required, a fee of 300 yen (tax included) applies per towel. \u25a0 Two private baths with breathtaking views on the top floor. [With lunch] 1,700 yen (tax included) per person \/ 50 minutes. [Day-use bathing only] 2,200 yen (tax included) per person \/ 50 minutes. [Hours] 10:30 AM – 3:00 PM, includes hand towel and bath towel. [Reservations] Advance reservation required, Reservation Center: +81-(0)533-57-1515<\/p>\n

About Our Hot Springs \u203a<\/a><\/p>\n<\/div><\/details>\n

Are all the baths in the property hot spring baths?<\/summary>

The private open-air baths and the baths in each guest room are not hot spring water. Only the large communal bath on the 3rd floor uses hot spring water.<\/p>\n

About Our Hot Springs \u203a<\/a><\/p>\n<\/div><\/details>\n

Is there a stone sauna (ganbanyoku)?<\/summary>

We are very sorry, but we do not have stone sauna facilities.<\/p>\n

About Our Hot Springs \u203a<\/a><\/p>\n<\/div><\/details>\n

Is there a cold plunge bath?<\/summary>

Yes, the large communal bath includes a cold plunge bath at approximately 25\u00b0C. Enjoy a relaxing bathing experience along with the sauna and hot spring.<\/p>\n

About Our Hot Springs \u203a<\/a><\/p>\n<\/div><\/details>\n

What amenities are available in the large communal bath and private baths?<\/summary>

[For overnight guests (large communal bath)] Bath towel, hair styling lotion (men), toner (women), razor, cotton pads (women), comb, cotton swabs.<\/p>\n

[Private baths] (day-use \/ overnight, fee applies) Hand towel, bath towel, hair styling lotion (men), toner (women), razor, cotton pads (women), comb, cotton swabs.<\/p>\n

[Day-use bathing (large communal bath) \/ fee applies] 11:00 AM – 3:00 PM: 1,500 yen (tax included); after 3:00 PM: 1,800 yen (tax included), includes bath towel. Hand towel, hair styling lotion (men), toner (women), razor, cotton pads (women), comb, cotton swabs.
*For day-use bathing, a bath towel is available for a rental fee.<\/p>\n

About Our Hot Springs \u203a<\/a><\/p>\n<\/div><\/details>\n

Facilities & Amenities<\/h2>\n
What are the qualities and benefits of the hot spring water?<\/summary>

Water quality: mildly alkaline simple spring, chloride spring. Benefits: frozen shoulder, poor circulation, fatigue recovery.<\/p>\n

About Our Facilities \u203a<\/a><\/p>\n<\/div><\/details>\n

What is the temperature of the hot spring?<\/summary>

The source temperature is 27\u00b0C. The bathing water is adjusted to a comfortable temperature.<\/p>\n

About Our Facilities \u203a<\/a><\/p>\n<\/div><\/details>\n

Is there a sauna?<\/summary>

A mist sauna is available in the women\u2019s large communal bath, KAZASUMI no YU, on the 3rd floor of Tenyu-kaku, and a sauna is available in the men\u2019s large communal bath, KOSAI no YU. Hours: 11:00 AM – 9:00 PM. Fee: Free.<\/p>\n

About Our Facilities \u203a<\/a><\/p>\n<\/div><\/details>\n

Is there a caf\u00e9 in the property?<\/summary>

There is a caf\u00e9, \u201cHot Spring Caf\u00e9 Si No No Me,\u201d on the 1st floor of Kaibou-kaku. Hours: 10:00 AM – 5:00 PM (last order 4:15 PM). Closed: Wednesdays.<\/p>\n

About Our Facilities \u203a<\/a><\/p>\n<\/div><\/details>\n

Is there a gift shop?<\/summary>

There is a select shop, \u201cToki no komichi,\u201d on the 1st floor of Tenyu-kaku. Hours: 8:00 AM – 9:30 PM. We carry local specialty sweets such as shrimp senbei crackers, local sake, and other souvenirs.<\/p>\n

About Our Facilities \u203a<\/a><\/p>\n<\/div><\/details>\n

Is there a place to smoke?<\/summary>

Smoking areas are located on the 1st and 3rd floors of Kaibou-kaku (the rest of the property is entirely non-smoking).<\/p>\n

About Our Facilities \u203a<\/a><\/p>\n<\/div><\/details>\n

Are there vending machines?<\/summary>

Vending machines for alcohol and soft drinks are available.<\/p>\n

About Our Facilities \u203a<\/a><\/p>\n<\/div><\/details>\n

Is the large communal bath \/ open-air bath fed continuously by natural hot spring water (kakenagashi)?<\/summary>

Only the large communal bath uses hot spring water.<\/p>\n

About Our Facilities \u203a<\/a><\/p>\n<\/div><\/details>\n

Can I bathe while wearing a swimsuit or with a towel wrapped around me?<\/summary>

We ask that guests do not bathe while wearing a swimsuit or with a towel wrapped around them.<\/p>\n

About Our Facilities \u203a<\/a><\/p>\n<\/div><\/details>\n

Can I use the hot spring while pregnant?<\/summary>

Pregnancy is not listed among the medical conditions that prohibit bathing, but please consult your doctor beforehand and bathe at your own discretion. Please take care with your footing and avoid staying in the bath too long.<\/p>\n

About Our Facilities \u203a<\/a><\/p>\n<\/div><\/details>\n

Are the men\u2019s and women\u2019s large communal baths swapped at certain times?<\/summary>

The men\u2019s and women\u2019s large communal baths are not swapped.<\/p>\n

About Our Facilities \u203a<\/a><\/p>\n<\/div><\/details>\n

Please tell me about the bathing tax.<\/summary>

A separate bathing tax of 150 yen per adult, per night, is charged.<\/p>\n

About Our Facilities \u203a<\/a><\/p>\n<\/div><\/details>\n

Are towels provided at the large communal bath or open-air bath?<\/summary>

Bath towels are provided at the large communal bath during overnight-guest hours. Please bring the towel from your room as well.<\/p>\n

About Our Facilities \u203a<\/a><\/p>\n<\/div><\/details>\n

Are there lockers at the large communal bath?<\/summary>

Valuables lockers are available at the large communal bath. We can also keep items at the front desk.<\/p>\n

About Our Facilities \u203a<\/a><\/p>\n<\/div><\/details>\n

Are the large communal bath or open-air bath mixed-gender?<\/summary>

We do not offer mixed-gender bathing. If you would like to bathe together as a family or group, please use one of our private baths.<\/p>\n

About Our Facilities \u203a<\/a><\/p>\n<\/div><\/details>\n

Is there a cigarette vending machine?<\/summary>

The entire property is non-smoking (with 2 designated smoking areas). We do not have a cigarette vending machine.<\/p>\n

About Our Facilities \u203a<\/a><\/p>\n<\/div><\/details>\n

Is there an elevator?<\/summary>

Yes, the property is equipped with elevators.<\/p>\n

About Our Facilities \u203a<\/a><\/p>\n<\/div><\/details>\n

Is there an ice machine?<\/summary>

We do not have an ice machine. Please ask the front desk if you need ice.<\/p>\n

About Our Facilities \u203a<\/a><\/p>\n<\/div><\/details>\n

Is there a laundry service or coin laundry?<\/summary>

We do not have a coin laundry on-site, nor do we offer a laundry service.<\/p>\n

About Our Facilities \u203a<\/a><\/p>\n<\/div><\/details>\n

Is there a microwave?<\/summary>

We do not have a microwave available for guests\u2019 free use. If you need something warmed up, please ask at the front desk or the dining hall.<\/p>\n

About Our Facilities \u203a<\/a><\/p>\n<\/div><\/details>\n

What are the hours and fee for the foot bath?<\/summary>

A foot bath is located at Hot Spring Caf\u00e9 Si No No Me, on the basement 1st floor of Kaibou-kaku. Hours: 10:00 AM – 5:00 PM and 5:00 PM – 11:00 PM (from 2:30 PM on Wednesdays). *In the evening, use is limited to overnight guests only. Closed: Wednesdays.<\/p>\n

About Our Facilities \u203a<\/a><\/p>\n<\/div><\/details>\n

Can I rent a mahjong set?<\/summary>

Mahjong sets are available for rent for a fee.<\/p>\n

About Our Facilities \u203a<\/a><\/p>\n<\/div><\/details>\n

Is there an accessible restroom?<\/summary>

An accessible restroom is located on the 1st floor of Tenyu-kaku.<\/p>\n

About Our Facilities \u203a<\/a><\/p>\n<\/div><\/details>\n

Where is the front desk located, and what are its hours?<\/summary>

The front desk is located on the 1st floor of Tenyu-kaku.<\/p>\n

About Our Facilities \u203a<\/a><\/p>\n<\/div><\/details>\n

Transportation<\/h2>\n
What is the nearest train station?<\/summary>

The nearest train station is Nishiura Station on the Meitetsu Line.<\/p>\n

About Access \u203a<\/a><\/p>\n<\/div><\/details>\n

Is a shuttle service available?<\/summary>

Yes. We provide shuttle service to and from Nishiura Station on the Meitetsu Line. Nishiura Onsen Association bus pick-up times: 2:20 PM, 2:50 PM, 3:20 PM, 3:50 PM, and 4:20 PM. If you would like a pick-up at a different time, please make a reservation in advance.<\/p>\n

About Access \u203a<\/a><\/p>\n<\/div><\/details>\n

Access & Parking (Details)<\/h2>\n
Can I park a bicycle?<\/summary>

We do not have a dedicated bicycle parking area, but we can keep bicycles within the grounds.<\/p>\n

About Access \u203a<\/a><\/p>\n<\/div><\/details>\n

What is the nearest highway exit?<\/summary>

[Coming from the Tokyo direction] Otowa-Gamagori IC on the Tomei Expressway. [Coming from the Osaka direction] Toyoake IC on the Shin-Meishin\/Ise Bay Expressway.<\/p>\n

About Access \u203a<\/a><\/p>\n<\/div><\/details>\n

Can I use the parking lot before check-in or after check-out?<\/summary>

Yes, the parking lot is available for use both before check-in and after check-out.<\/p>\n

About Access \u203a<\/a><\/p>\n<\/div><\/details>\n

Is a parking ticket issued?<\/summary>

We do not issue parking tickets. Parking is free of charge.<\/p>\n

About Access \u203a<\/a><\/p>\n<\/div><\/details>\n

Is there a drop-off area for loading and unloading luggage?<\/summary>

You may pull up and load or unload luggage in front of the main entrance.<\/p>\n

About Access \u203a<\/a><\/p>\n<\/div><\/details>\n

Is valet parking available?<\/summary>

We do not offer valet parking. Drivers are asked to park and retrieve their own vehicles.<\/p>\n

About Access \u203a<\/a><\/p>\n<\/div><\/details>\n

What are the road conditions like in winter?<\/summary>

The Gamagori area sees many clear days even in winter. Snowfall occurs only about once every few years.<\/p>\n

About Access \u203a<\/a><\/p>\n<\/div><\/details>\n

Nearby Information<\/h2>\n
Is there an ATM nearby?<\/summary>

There is no ATM in the immediate vicinity.<\/p>\n

About the Surrounding Area \u203a<\/a><\/p>\n<\/div><\/details>\n

Is there an EV charging station?<\/summary>

An EV charging station is available in the parking lot for a fee.<\/p>\n

About the Surrounding Area \u203a<\/a><\/p>\n<\/div><\/details>\n

Is there a hospital nearby?<\/summary>

There is an internal medicine clinic about a 5-minute drive from the property. In case of an emergency, the front desk can arrange transport to a hospital.<\/p>\n

About the Surrounding Area \u203a<\/a><\/p>\n<\/div><\/details>\n

Is there a convenience store or supermarket nearby?<\/summary>

There is a convenience store and a drugstore about a 5-minute drive from the property.<\/p>\n

About the Surrounding Area \u203a<\/a><\/p>\n<\/div><\/details>\n

Are there places nearby for forest bathing or walking?<\/summary>

Near the property you\u2019ll find Nishiura Park and the Hashidabana-Matsushima promenade, both great spots for forest bathing and a stroll.<\/p>\n

About the Surrounding Area \u203a<\/a><\/p>\n<\/div><\/details>\n

Is there a gas station nearby?<\/summary>

There is a gas station about a 5-minute drive from the property.<\/p>\n

About the Surrounding Area \u203a<\/a><\/p>\n<\/div><\/details>\n

Is there a pharmacy nearby?<\/summary>

There is a drugstore about a 5-minute drive away.<\/p>\n

About the Surrounding Area \u203a<\/a><\/p>\n<\/div><\/details>\n

Is there a post office nearby?<\/summary>

There is a post office about a 5-minute drive away.<\/p>\n

About the Surrounding Area \u203a<\/a><\/p>\n<\/div><\/details>\n

When is the best time to see cherry blossoms?<\/summary>

Near the property, you can enjoy cherry blossoms at Nishiura Park in spring.<\/p>\n

About the Surrounding Area \u203a<\/a><\/p>\n<\/div><\/details>\n

Is there a beach nearby?<\/summary>

Palm Beach is located right in front of the property. In summer, it is directly accessible through a dedicated exit.<\/p>\n

About the Surrounding Area \u203a<\/a><\/p>\n<\/div><\/details>\n

Are there shopping facilities nearby?<\/summary>

There are shopping facilities about a 15-minute drive away.<\/p>\n

About the Surrounding Area \u203a<\/a><\/p>\n<\/div><\/details>\n

What are the local specialties?<\/summary>

Local specialties include shrimp senbei crackers and local sake, both available at our select shop, Toki no komichi.<\/p>\n

About the Surrounding Area \u203a<\/a><\/p>\n<\/div><\/details>\n

Can I go clam digging?<\/summary>

Mikawa Bay is known for its wide, shallow tidal flats, where clam digging is a popular activity. For seasonal guidance and what to bring, please see our Clam Digging Guide: https:\/\/life2025.xbiz.jp\/ginpa-new\/en\/shiohigari\/<\/p>\n

About the Surrounding Area \u203a<\/a><\/p>\n<\/div><\/details>\n

Can I set off handheld fireworks?<\/summary>

You can enjoy handheld fireworks at Palm Beach. The front desk lends out buckets of water for extinguishing them. Please let us know if you plan to enjoy fireworks.<\/p>\n

About the Surrounding Area \u203a<\/a><\/p>\n<\/div><\/details>\n

What are some recommended spots or experiences nearby?<\/summary>

Around Nishiura Onsen, there are a variety of activities to enjoy through the seasons. We especially recommend SUP (stand-up paddleboarding), cycling, and trekking, which let you fully experience the nature of Mikawa Bay. The Hashidabana-Matsushima promenade is a seaside walking path continuing from Palm Beach; crossing Ebisu Bridge takes you to Nishiura Marina and Matsushima, and the path also leads up to Nishiura Park. Seasonal sightseeing and event information is also shared regularly on our \u201cSpending Time at GIMPASO\u201d and \u201cNews\u201d pages.<\/p>\n

About the Surrounding Area \u203a<\/a><\/p>\n<\/div><\/details>\n

Are there seasonal events such as fireworks festivals?<\/summary>

Various events are held throughout the year in Gamagori City. You can enjoy seasonal highlights such as clam digging in spring, and the Gamagori Festival Fireworks Display and swimming in summer. Please check our \u201cNews\u201d page for the latest event information.<\/p>\n

About the Surrounding Area \u203a<\/a><\/p>\n<\/div><\/details>\n

Luggage<\/h2>\n
Can my luggage be carried to my room?<\/summary>

After check-in, our room attendant will carry your luggage when guiding you to your room.<\/p>\n

About Our Facilities \u203a<\/a><\/p>\n<\/div><\/details>\n

Can luggage be stored before check-in or after check-out?<\/summary>

Yes, we can store your luggage both before check-in and after check-out. *During the swimming season, storage is in our multipurpose hall.<\/p>\n

About Our Facilities \u203a<\/a><\/p>\n<\/div><\/details>\n

How should I store valuables?<\/summary>

Please use the safe in your room to store your valuables.<\/p>\n

About Our Facilities \u203a<\/a><\/p>\n<\/div><\/details>\n

Can I send a package from the hotel?<\/summary>

Yes, we can arrange for courier shipping.<\/p>\n

About Our Facilities \u203a<\/a><\/p>\n<\/div><\/details>\n

Are there coin lockers?<\/summary>

During the summer swimming season only, lockers are available for guests using the beach.<\/p>\n

About Our Facilities \u203a<\/a><\/p>\n<\/div><\/details>\n

Additional Services<\/h2>\n
Are wheelchairs available to borrow?<\/summary>

Wheelchairs are available for loan. As the number is limited, please contact us early if you would like to use one.<\/p>\n

About Our Facilities \u203a<\/a><\/p>\n<\/div><\/details>\n

Can I borrow dishes or glasses?<\/summary>

Dishes and glasses are available for loan. Please ask the front desk if you would like to use them.<\/p>\n

About Our Facilities \u203a<\/a><\/p>\n<\/div><\/details>\n

Can you arrange a taxi?<\/summary>

Yes, we can arrange a taxi for you. Please allow about 15 to 20 minutes, as taxis come from the taxi company\u2019s office.<\/p>\n

About Our Facilities \u203a<\/a><\/p>\n<\/div><\/details>\n

Can you arrange a rental car or car-sharing service?<\/summary>

We ask that guests arrange rental cars on their own. Please ask the front desk for information on rental car companies.<\/p>\n

About Our Facilities \u203a<\/a><\/p>\n<\/div><\/details>\n

Can I request a wake-up call?<\/summary>

Yes, wake-up calls are available upon request.<\/p>\n

About Our Facilities \u203a<\/a><\/p>\n<\/div><\/details>\n

Can I borrow a phone charger?<\/summary>

Phone chargers are available for loan.<\/p>\n

About Our Facilities \u203a<\/a><\/p>\n<\/div><\/details>\n

Can I make copies or print documents?<\/summary>

Copying is available at the front desk for a fee. Black and white (A4\/A3 size): 10 yen per sheet. Color (A4\/A3 size): 50 yen per sheet.<\/p>\n

About Our Facilities \u203a<\/a><\/p>\n<\/div><\/details>\n

What items are available for loan?<\/summary>

The following items are available for loan: [Games] mahjong, shogi, go (fee applies). [Electronics] Bluetooth speaker, DVD player, phone charger.<\/p>\n

About Our Facilities \u203a<\/a><\/p>\n<\/div><\/details>\n

Can you help with birthday or anniversary celebrations?<\/summary>

We are happy to help make your celebration special. For a fee, we can arrange a cake (reservation required at least 3 days in advance) or a bouquet of flowers.<\/p>\n

About Our Facilities \u203a<\/a><\/p>\n<\/div><\/details>\n

Are umbrellas available to borrow or purchase?<\/summary>

Umbrellas for loan are available at the entrance. Umbrellas are also sold at our shop.<\/p>\n

About Our Facilities \u203a<\/a><\/p>\n<\/div><\/details>\n

Weddings, Banquets & Corporate Use<\/h2>\n
Do you still accept weddings and wedding receptions?<\/summary>

Yes, we do. From the first meeting between families to small-scale receptions and dinners, we propose plans tailored to your wishes. Please feel free to contact us for details on venues, menus, and budget. TEL: +81-(0)533-57-1515<\/p>\n

Contact Us \u203a<\/a><\/p>\n<\/div><\/details>\n

Do you have meeting rooms or banquet halls? What are the capacity and facilities?<\/summary>

We offer venues suited to a variety of purposes, including meetings, training sessions, seminars, and banquets. Capacity, room layout, and equipment such as microphones and screens are arranged based on your needs. Please contact our reservations desk by phone or email for details. TEL: +81-(0)533-57-1515<\/p>\n

Contact Us \u203a<\/a><\/p>\n<\/div><\/details>\n

Do you offer plans for companies or groups?<\/summary>

Yes, we do. We propose plans tailored to your purpose and budget for corporate training, meetings, company trips, and other group outings. Please contact our reservations desk by phone or email for details. TEL: +81-(0)533-57-1515<\/p>\n

Contact Us \u203a<\/a><\/p>\n<\/div><\/details>\n

Other<\/h2>\n
Is the property accessible?<\/summary>

Wheelchairs may be used throughout the property. While availability is limited, we can prepare a wheelchair, arrange a room near the elevator, and provide other assistance from our staff wherever possible. Please feel free to ask us.<\/p>\n

About Spending Time at GIMPASO \u203a<\/a><\/p>\n<\/div><\/details>\n

Is there a swimming beach nearby?<\/summary>

Palm Beach is located right in front of the property in Gamagori, Aichi. In summer, it is directly accessible through a dedicated exit.<\/p>\n

About Spending Time at GIMPASO \u203a<\/a><\/p>\n<\/div><\/details>\n

Does changing the number of guests incur a cancellation fee?<\/summary>

Changes to the number of guests may not incur a cancellation fee, depending on the situation. Please contact us for details.<\/p>\n

About Spending Time at GIMPASO \u203a<\/a><\/p>\n<\/div><\/details>\n

Can I send luggage ahead of my stay?<\/summary>

We will hold it for you until you arrive. Please be sure to write your stay date and reservation name on the package. Shipping address: c\/o Front Desk, GIMPASO, 25 Oyama, Nishiura, Gamagori, Aichi 443-0105, Japan (TEL: +81-(0)533-57-3101)<\/p>\n

About Spending Time at GIMPASO \u203a<\/a><\/p>\n<\/div><\/details>\n

Facilities, Payment & Other Information<\/h2>\n
Is parking available?<\/summary>

Yes, we offer free parking for 50 vehicles.<\/p>\n

About Spending Time at GIMPASO \u203a<\/a><\/p>\n<\/div><\/details>\n

Is Wi-Fi available in the guest rooms?<\/summary>

Yes, free high-speed Wi-Fi is available throughout the property.<\/p>\n

About Spending Time at GIMPASO \u203a<\/a><\/p>\n<\/div><\/details>\n

Can I pay with QR code payments or e-money?<\/summary>

Yes, in addition to major credit cards, we also accept cashless payment methods such as QR code payments.<\/p>\n

About Spending Time at GIMPASO \u203a<\/a><\/p>\n<\/div><\/details>\n

Can I use the hot spring if I have a tattoo?<\/summary>

Guests with tattoos are welcome to use our private open-air baths without hesitation. We offer three private open-air baths.<\/p>\n

About Spending Time at GIMPASO \u203a<\/a><\/p>\n<\/div><\/details>\n

Can you accommodate vegan or other dietary needs?<\/summary>

Yes, we can accommodate vegan and other dietary needs. Please let us know at the time of booking.<\/p>\n

About Spending Time at GIMPASO \u203a<\/a><\/p>\n<\/div><\/details>\n

Can anyone use Premium Lounge SORA?<\/summary>

Premium Lounge SORA is reserved for guests staying in suite rooms or rooms with an open-air bath in Tenyu-kaku or Kaibou-kaku, or in Suite Room KOCHU-AN, on a plan that includes access to the Premium Lounge.<\/p>\n

About Spending Time at GIMPASO \u203a<\/a><\/p>\n<\/div><\/details>\n

Can I use the property for telework or a workation?<\/summary>

Yes, we offer a workation plan with an ocean view. For details, please see our Workation Information<\/a>.<\/p>\n

About Spending Time at GIMPASO \u203a<\/a><\/p>\n<\/div><\/details>\n

Can I go clam digging?<\/summary>

Yes, clam digging can be enjoyed in the surrounding area. For details, please see our Clam Digging Guide<\/a>.<\/p>\n

About Spending Time at GIMPASO \u203a<\/a><\/p>\n<\/div><\/details>\n

Is there a brochure for the property?<\/summary>

Yes, we have a digital brochure available. You can view it here<\/a>.<\/p>\n

About Spending Time at GIMPASO \u203a<\/a><\/p>\n<\/div><\/details>\n

Can you issue a qualified invoice\/receipt?<\/summary>

We can issue receipts that comply with Japan\u2019s Qualified Invoice System.<\/p>\n

About Spending Time at GIMPASO \u203a<\/a><\/p>\n<\/div><\/details>\n

Can I use gift certificates or travel vouchers?<\/summary>

JTB Nice Stay gift cards can be used. Please check with our staff for details.<\/p>\n

About Spending Time at GIMPASO \u203a<\/a><\/p>\n<\/div><\/details>\n

Does the room rate include tax and service charge?<\/summary>

The room rate includes consumption tax and service charge. A separate bathing tax of 150 yen per guest, per night, is charged.<\/p>\n

About Spending Time at GIMPASO \u203a<\/a><\/p>\n<\/div><\/details>\n

Can a companion check in ahead of the rest of the party?<\/summary>

Yes, a companion may check in ahead of the rest of the party.<\/p>\n

About Spending Time at GIMPASO \u203a<\/a><\/p>\n<\/div><\/details>\n

Is early check-in possible?<\/summary>

If you arrive before the standard check-in time, we will show you to your room as soon as it is ready.<\/p>\n

About Spending Time at GIMPASO \u203a<\/a><\/p>\n<\/div><\/details>\n

Is early check-out possible?<\/summary>

For early check-out, please let us know in advance.<\/p>\n

About Spending Time at GIMPASO \u203a<\/a><\/p>\n<\/div><\/details>\n

Reservations & Cancellation<\/h2>\n
How late can I check in?<\/summary>

Check-in is accepted until 10:00 PM. For plans that include dinner, meal service hours are limited, so please contact us in advance if you will be arriving late.<\/p>\n

About Our Cancellation Policy \u203a<\/a><\/p>\n<\/div><\/details>\n

Do I need identification at check-in?<\/summary>

We may ask to check identification such as a driver\u2019s license or health insurance card. Guests visiting from overseas or holding foreign nationality should bring their passport or residence card.<\/p>\n

About Our Cancellation Policy \u203a<\/a><\/p>\n<\/div><\/details>\n

Can I extend check-out?<\/summary>

GIMPASO internet members may extend check-out until 10:30 AM. Some room types include a late check-out benefit (until 11:00 AM).<\/p>\n

About Our Cancellation Policy \u203a<\/a><\/p>\n<\/div><\/details>\n

Is a deposit required to make a reservation?<\/summary>

No deposit is required. Advance payment is only requested for same-day reservations made at the front desk.<\/p>\n

About Our Cancellation Policy \u203a<\/a><\/p>\n<\/div><\/details>\n

Traveling with Children<\/h2>\n
Can small children use the large communal bath?<\/summary>

Yes, small children may use the large communal bath together with you. Please be careful of footing and accompany your child at all times.<\/p>\n

About Our Guest Rooms \u203a<\/a><\/p>\n<\/div><\/details>\n

Up to what age can children use the bath of the opposite gender?<\/summary>

Children up to age 6 may use the bath of the opposite gender, accompanied by a parent or guardian.<\/p>\n

About Our Guest Rooms \u203a<\/a><\/p>\n<\/div><\/details>\n

Are strollers available to borrow?<\/summary>

We do not have strollers available for loan, but strollers you bring with you may be used within the property (please note some areas have steps).<\/p>\n

About Our Guest Rooms \u203a<\/a><\/p>\n<\/div><\/details>\n

Is there a nursing room or diaper-changing area?<\/summary>

We are very sorry, but we do not have a dedicated nursing room or diaper-changing area.<\/p>\n

About Our Guest Rooms \u203a<\/a><\/p>\n<\/div><\/details>\n

Are there amenities or loan items for children?<\/summary>

For children registered for a fee, we provide a children\u2019s yukata, towel, toothbrush, and slippers.<\/p>\n

About Our Guest Rooms \u203a<\/a><\/p>\n<\/div><\/details>\n

Can you sterilize baby bottles?<\/summary>

We are unable to sterilize baby bottles.<\/p>\n

About Our Guest Rooms \u203a<\/a><\/p>\n<\/div><\/details>\n

Please tell me about staying with children.<\/summary>

Of course, children are welcome to stay with you. Please check each plan\u2019s page for children\u2019s rates.<\/p>\n

About Our Guest Rooms \u203a<\/a><\/p>\n<\/div><\/details>\n

Is there a kids\u2019 room?<\/summary>

We are very sorry, but we do not have a dedicated kids\u2019 room.<\/p>\n

About Our Guest Rooms \u203a<\/a><\/p>\n<\/div><\/details>\n

Do you sell baby supplies (formula, diapers, baby food, etc.)?<\/summary>

We are sorry, but we do not sell baby supplies.<\/p>\n

About Our Guest Rooms \u203a<\/a><\/p>\n<\/div><\/details>\n

Are baby cots available to borrow?<\/summary>

We are very sorry, but we do not have baby cots available.<\/p>\n

About Our Guest Rooms \u203a<\/a><\/p>\n<\/div><\/details>\n","protected":false},"excerpt":{"rendered":"

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